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You can still buy a new phone or get home broadband and mobile broadband from EE.

+44 (0) 845 412 5000 if you are calling from abroad or from another provider.

Help and Support

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You can ask or search for help in our EE Community

If you need any further assistance, please contact our dedicated customer team.

Call 150* from your mobile

For Pay monthly, Mobile Broadband, Home Broadband, EE TV, SIM only, Small and Large business customers - free during our standard opening hours

The legal stuff: Our standard opening hours are 8am to 8pm weekdays and until 6pm on weekends. Calls outside that time (till 10pm weekdays and 8pm on weekends) cost 50p per call. This also applies to calls to 07953 966 150.

For Pay as you go customers - 25p per call at any time

Calling from abroad or with another provider?

Pay monthly, Mobile Broadband, SIM only, Pay as you go, Small and Large business customers - call +44 (0) 845 412 5000

Home Broadband & EE TV - call +44 (0) 800 079 8586

The legal stuff: If you're abroad please check our roaming charges for calling costs or check with your provider if you don't have an EE phone.

Calling from an EE landline?

Mobile customers on Pay monthly, Pay as you go, SIM only, Small and Large business - call 0845 412 5000 (free at any time)

Home Broadband & EE TV - call 0800 079 8586 (free at any time)

Mobile Broadband - call 07953 966 501 (free at any time)

The legal stuff: If you're abroad please check our roaming charges for calling costs or check with your provider if you don't have an EE phone.

Phone lines are open Mon - Fri 8am - 10pm, Sat - Sun 8am - 8pm

Store Locator

We're temporarily down but not out. For help or to place an order you can visit any EE store and speak to a member of our friendly team.
To find your nearest store use our store locator.

* Charges to call us on 150 vary, see terms and conditions.

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