EE has landed

4G is the fourth generation of mobile networks. It offers superfast mobile internet speeds that make it unbelievably quick to use the internet on compatible phones, tablets and dongles. 4GEE will be the name of EE's 4G offer.

4GEE will launch in 16 major UK cities by the end of the year, covering about 33% of the UK population, and that's just the start. Click here to check where 4GEE is available.

There aren't pay as you go plans available on EE just yet, but look out for great pay as you go offers on EE in the future.

Fibre Broadband gives you a faster experience of the web. It enables you to connect to the internet typically ten times faster than the UK average. It means it's much quicker to view web pages, to download and upload things like music and video and to play online games.

Fibre Broadband is available to about 11 million households in the UK and you can check your coverage online here. We'll continue to expand our coverage over the coming years.

Everything Everywhere, the company behind T-Mobile and Orange, is launching a new brand and network called EE bringing the UK's first superfast mobile 4G network and Fibre broadband too. As a T-Mobile customer, you now use EE's new 3G network, the biggest in the UK, which is why you now see 'EE' on your device screen. Your local T-Mobile and Orange stores are now exciting new EE stores, giving you access to almost twice as many stores as before. Eligible T-Mobile customers will also have the option to upgrade to EE and take advantage of EE's superfast 4G network, enjoying speeds of up to five times faster than 3G.

Everything Everywhere, the company behind T-Mobile and Orange, has launched a new brand and network called EE. As a T-Mobile customer, you'll now use EE's network which is why you now now see 'EE' on your device screen. You'll also have access to 700 new EE stores, giving you access to almost twice as many stores as today, where our teams of brilliantly helpful people can't wait to show you how you can do more with your kit.

Everything you love about T-Mobile stays exactly the same. You'll still enjoy the same great value from us. Your number and plan details haven't changed, and you can still get in touch in the usual ways.

Your local T-Mobile and Orange stores have been replaced with brand new EE stores giving you almost double the number of stores you had before EE stores will be staffed by teams of brilliantly helpful people - including specialists in smartphones and systems like Apple, BlackBerry, Android and Microsoft, so we'll be able to give you an even better service

As a T-Mobile customer, you now use EE's network, you'll now see 'EE' on your device screen.

No, you'll only become an EE customer if you take out an EE mobile or mobile broadband plan and have a compatible phone or tablet, or if you choose an EE broadband plan.

There aren't any pay as you go plans available on EE just yet, but look out for great pay as you go offers on EE in the future.

Everything Everywhere, the company behind T–Mobile and Orange, has launched a new brand and network called EE bringing the UK's first superfast mobile 4G network and Fibre broadband too. As a T–Mobile customer, you now use EE's 3G network, the biggest in the UK, which is why you now see 'EE' on your device screen. Your local T–Mobile and Orange stores are now exciting new EE stores, giving you access to almost twice as many stores as before. Eligible T–Mobile customers will also have the option to upgrade to EE and take advantage of EE's superfast 4G network, enjoying speeds of up to five times faster than 3G.

Unless you choose to move to EE, you'll still be a T-Mobile customer. Everything you love about T-Mobile will stay exactly the same. You'll still enjoy the same great value from us. Your number and plan won't change, and you can still get in touch in the usual ways.

4G is the fourth generation of mobile networks. It offers superfast mobile internet speeds that make it unbelievably quick to use the internet on compatible phones, tablets or dongles. 4GEE is the name of EE's 4G offer.

4GEE will launch in 16 major UK cities by the end of the year, covering about 33% of the UK population, and that's just the start. Click here to check where 4GEE is available.

No, 4G is exclusively available on our new brand, EE. We are making it really easy for T–Mobile and Orange customers to be amongst the first to upgrade, with exclusive offers to help them move. If you have a 4G Ready device on T-Mobile, click here to find out more how to move to EE for superfast mobile internet.

4G will be rolled out in 16 major cities by the end of 2012, covering about 33% of the population and rising. Click here to see if you're covered. In order to get 4G you'll need to upgrade to EE and take out a 12 or 24–month 4GEE phone plan – other charges may apply, e.g. upfront handset costs. You'll also need to upgrade to a new phone unless your current phone is 4G Ready. 4G will not be accessible on T-Mobile or Orange plans. Customers who upgrade to EE will of course be able to keep their current number.
Remember: 4 steps to 4G.

• 4G Ready device
• 4G network coverage where you need it
• 4G SIM, and
• 4GEE phone plan with a new EE contract

Existing T-Mobile customers will be eligible to upgrade to EE if one or more of the following criteria are met:

• You are eligible for an upgrade or an early upgrade
• You've got a 12 months or more SIMO contract
• You bought one of the following devices on T-Mobile less than 6 months ago: the Apple iPhone 4S, the Samsung Galaxy SIII and the HTC 1X. Here's how
• You already have a 4G LTE ready phone on T-Mobile or Orange. Here's how

Don't worry, with Early Upgrade you can upgrade to the latest devices on EE as soon as they become available, for a discounted fee, provided you have completed at least 6 months of your contract.

You will need a new 4G Ready device to access the 4G service. Customers should not assume that similar devices from other operators will get 4G. Despite their names, the iPhone4 and iPhone4S are not 4G ready.
You need one of the following devices:

• iPhone 5
• Samsung Galaxy SIII LTE
• HTC One XL
• Huawei Ascend P1 LTE
• Nokia Lumia 920, and
• Nokia Lumia 820

By taking a 4G ready device on T-Mobile you will have access to the UK's biggest 3G network, and already be one step closer to 4G. But remember you won't have 4G unless you move to a 4G plan on EE.

No, only EE customers have access to 4G. It simply means that you're now using EE's new 3G network, the largest in the UK, with great data coverage.

Don't worry, you're still benefiting from full access to the EE network, just like any other T-Mobile customer. This is happening to your display because you have an older phone or SIM card that stops it from displaying the EE network correctly.