Skip to navigation

Spam

Spam is unsolicited junk email, messages or texts and it's a growing problem. Your child may receive unwanted calls or texts from sales and marketing companies who are trying to sell goods and services.

Tips on keeping your child safe

Make your child aware that they should never reply to calls or texts they haven't asked for because this can lead to calls to a premium rate number or receiving a chargeable premium rate text message.

To stop receiving junk texts from a particular sender, simply text STOP to the number the spam came from. It is unlawful for the sender to ignore your request and the Office of the Information Commissioner can prosecute persistent spammers if they're based in the UK.

You can make sure you don't receive unsolicited sales or marketing calls by calling 0207 291 3320 and registering your number with the Telephone Preference Service.

If you still receive unwanted calls or messages you should phone the Office of the Information Commissioner on 0303 123 1113.

Get superfast 4G on EE now

Footer navigation

Get a great new phone with our pay monthly dealsGet superfast 4G on EE now
close

Pssst, this is good to know...

By browsing our site, you're agreeing to the use of cookies. Cookies are tiny bits of data
websites store in your web browser to make your online experience better.

Not sure about cookies?
close

A reminder about cookies... By browsing our site, you're agreeing to the use of cookies. Find out more.

Cookies are currently blocked in your browser. We recommend that you allow cookies
for an improved online experience.

Find out more