Mobile top up - online
There are lots of different ways you can top up your mobile phone. Choose the one that suits you best, or chop and change depending on where you are, and what's easiest.
Tip: Before you can top up using your mobile or online, you'll need to register a debit or credit card. It only takes a few minutes and as an added bonus, we'll add £2 credit to your balance the first three times you use your card to top up £10 or more.
It's quick and easy to top up in My T-Mobile from anywhere in the world - all you need is a computer with internet access and your My T-Mobile username and password.
Topping up in My T-Mobile is particularly useful because while you're there you can also:
- See if your account has been credited
- Check your itemised use for the past 90 days (if you're the account holder)
- Send a webtext (charged at your price plan rate)
- Do lots of other useful stuff
How to top up online
First, you'll need to register your credit or debit card details in My T-Mobile. Topping up is part of the card registration process.
Next time you need credit, simply log in to My T-Mobile and select 'Top up now'.
Make sure you have a registered card handy because you'll need to enter the last four digits and the three-digit security code on the back.
Tip: When you register a card, our system checks whether the address you entered when you signed up to My T-Mobile matches the card billing address. If the addresses don't match, the maximum you'll be able to top up online in a 30-day period is £30.
If you want to top up more, register a card with a billing address that matches the address in our records.
Top Up Friday
If you are a pay as you go or U-Fix customer you must opt in before 31 December 2009 to be able to get your 6 months of free weekend texts.
Successfully top up £10 or more in a single transaction before a minute to midnight on a Top Up Friday and you'll get free texts that weekend.
We will confirm when you have opted in, when you have successfully topped up and when your 6 months has run out.
You can use your free texts in the UK to UK mobile networks between one minute in the morning on Saturday to midnight Sunday.
Subject to a fair use policy of 3000 texts in a weekend. If you exceed 3000 in a weekend, we will request that you reduce any future use. If you continue to use more than 3000 texts a weekend, T-Mobile may permanently remove Top Up Friday from you.
If you have a 5 Day Pass or a 5 Day Text Booster and you text a T-Mobile mate, your Top Up Friday texts will be used first.
We reserve the right to close opt ins to Top Up Friday at any time. We will give you reasonable notice if we decide to bring Top Up Friday to an end.
If you are a U-Fix customer, you will lose Top Up Friday if you migrate to a price plan outside the U-Fix group of price plans.
We're afraid that you can't be part of Top Up Friday and our other great pay as you go offer, Top Up & Stretch at the same time. If you try to opt in to both, you'll be a member of the last offer that you successfully opted in to. You can opt out of Top Up Friday at anytime by texting 'Friday Stop' to 441.