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A little something extra ...

Welcome to T-Mobile. We'd like to offer you a little something extra to say 'thank you' for choosing us. All the offers below are FREE within your first month of joining us, and give you the opportunity to try out some of the great services available as a T-Mobile customer.

All of these offers start from when you first use our services.

Compatible handset required on all offers.

 Terms and conditions

  • New customers only.
  • Your new joiner offers (apart from web'n'walk browsing) are available for you to use for 30 days from when you first use our services. We will tell you when these 30 days have expired.
  • Your 5 free MMS are for MMS from the UK only. MMS compatible handset required.
  • Your 5 free international text messages are for texts sent from the UK to countries outside the UK.
  • Free web'n'walk browsing is available for use within the UK only for 10 days from when you first use our services. We will tell you when these 10 days have expired. Not applicable to connection via circuit switch data (CSD). Subject to coverage. Compatible handset required. We will tell you when your 10 days web'n'walk browsing has expired. To ensure a high quality of service for all our customers a fair use policy applies: see www.t-mobile.co.uk/fup
  • A compatible handset is required to access your entertainment pack and each piece of content may only be downloaded to your handset once.

 Frequently asked questions

What are my data charges?
After your 10 days free browsing trial standard pricing applies. With Pay as you go, internet browsing is 0.73p per Kb capped at £1 a day, which means you can browse the web as much as you want and you'll never pay more than £1 daily. *

When does my free trial start?
As soon as you have sent your first text or made your first call you will receive a text from T-Mobile telling you about your free trial. The free trial pack starts when you get the text. The text includes a link to an internet page that describes all the offers and links you through to the free downloads. Just follow the instructions.

How do I get the free downloads?
Follow the link in the text you receive and you will be able to download any of the items listed. You can download as much of it as you like. There is no charge for downloading anything from these pages. When you download each item you will be able to choose where it will save on your phone. Browsing on this page is free when you follow the link in the text we send you.

What if I want to download some of the items another day?
You have up to 30 days to download the items. You can either save the text we sent you, so you can click on it again, or you can bookmark the free trial download page. To do this, open the page you want to bookmark, select the "options" or "more" button on your phone, and then "tools". There will be an option to bookmark the page so that next time you can just open up Web n Walk or t-zones, go to your bookmarks and follow the link straight to the free trial download site (handsets will vary as to how this is done, but it should be simple to bookmark a page).

How do I get help?
Contact customers services on 150 from your phone.

Web 'n' walk fair use policy*

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