Mobile top up - E-Top up
There are lots of different ways you can top up your mobile phone. Choose the one that suits you best, or chop and change depending on where you are, and what's easiest.
Tip: Before you can top up using your mobile or online, you'll need to register a debit or credit card. It only takes a few minutes and as an added bonus, we'll add £2 credit to your balance the first three times you use your card to top up £10 or more.
Electronic top-up (E top-up) is ideal when you're out and about and you need to top up. It's available at T-Mobile stores and over 100,000 retail outlets around the UK such as grocery stores, newsagents and off licences.
How to top up with E top-up
If you've just bought a new phone on the U-Fix price plan pop into your nearest T-Mobile store to pick up an E-top up card. Find your nearest store
If you've lost this card, or if you want to link extra E top-up cards to your account (a good option for parents who want to top up their children's credit), you can easily pick these cards up for free at any shop displaying the sign below.
To link E top-up cards to your phone, simply dial 150 from your mobile and follow the instructions on the card.
Tip: If you have more than one E top-up card, make sure you write the phone number each card is linked to on the back so you don't mix them up.
When you want to top up, all you need to do is:
- Visit a shop displaying the sign above
- Say how much you want to top up (between £5 and £50 in £5 increments)
- Hand over your E top-up card for swiping
- Pay
How to top up with E-voucher
Everywhere you see the green E-top up sign you can also top up by E-voucher. So if you leave your swipe card at home there's no need to panic. An E-voucher is a card or receipt with a unique 16-digit voucher number printed on it.
When you want to top up, just:
- Visit a shop displaying the sign above
- Buy a voucher (between £5 and £50 in £5 increments)
- Dial 150 and select option 1 then 2
- Key in the 16-digit voucher number and press #
