Basil: Delivery Manager - Hatfield

What does a typical day involve?
Resource management - making sure we're covering all the projects we're meant to be covering. Making sure we are engaged with the different parts of the business who are feeding requirements into that. And then there's the normal people management part of performance management - making sure that people are as good as they should be.
What is the social life like at T-Mobile?
I would find it very frustrating if the people I deal with most of the time I only ever saw in a work environment so I think it's incredibly important to get out and about and have a few beers together and do some activities together, so we do tend to do stuff.
Who is your favourite person at T-Mobile and why?
That's incredibly simple - my wife. We met here in 1994 and we'd both not worked here that long. We married in 2001 and we both still work here so that's dead easy.
How do you think working here compares with other companies in the industry?
I can honestly say in twelve years here I've seen an awful lot of people leave, and then come back. I think what that's shown me is that the grass, most definitely, isn't greener. On the flip-side I've known a number of people who have joined T-Mobile from other operators and I don't yet recall one of them going back to the other operator.
Why work for T-Mobile?
I've been here twelve years - it's a good place to work. It's a friendly place. We are a company that since we were bought by Deutche Telecom has had new life injected into it. I think we're in a strong position. I think we've been responsible for a number of firsts in the market. It's a happening place.