Fair Use Plans - Our Services

Flext + web'n'walk plans: Subject to connection to Flext or U-Fix + web 'n' walk. Minimum term contract and credit check apply. Subject to coverage. Compatible handset required. Roaming charges apply. Not applicable to connection via CSD. *To ensure a high quality of service for all our customers a 1GB (of data both sent and received in the UK) per month fair use policy applies. If you exceed 1GB per month, we may tell you to reduce your future use. If you again exceed 1GB per month, we may tell you that we are going to apply network protection controls, resulting in a reduced network speed for 14 days. If you exceed 1GB per month for a third time , we may tell you that we are going to apply further network protection controls, resulting in a reduced network speed until you upgrade your price plan to include a larger data allowance. We do not permit use of this service to provide modem access for a computer or for peer to peer file sharing, internet phone calls or instant messaging. Roaming charges apply.
U-Fix + web'n'walk plans: Subject to connection to Flext or U-Fix + web 'n' walk. Minimum term contract and credit check apply. Subject to coverage. Compatible handset required. Roaming charges apply. Not applicable to connection via CSD. *To ensure a high quality of service for all our customers a 1GB (of data both sent and received in the UK) per month fair use policy applies. If you exceed 1GB per month, we may tell you to reduce your future use. If you again exceed 1GB per month, we may tell you that we are going to apply network protection controls, resulting in a reduced network speed for 14 days. If you exceed 1GB per month for a third time , we may tell you that we are going to apply further network protection controls, resulting in a reduced network speed until you upgrade your price plan to include a larger data allowance. We do not permit use of this service to provide modem access for a computer or for peer to peer file sharing, internet phone calls or instant messaging. Roaming charges apply.
Flext + web'n'walk Plus plans: Subject to connection to Flext + web 'n' walk Plus. Minimum term contract and credit check apply. Compatible laptop and handset required. Not applicable to connection via CSD. Subject to coverage. To ensure a high quality of service for all our customers, a fair use policy of 3GB (of data sent and received in the UK) per month applies. If you exceed 3GB per month, we may tell you to reduce your future use. If you again exceed 3GB per month, we may tell you that we are going to apply network protection controls, resulting in a reduced network speed for 14 days. If you exceed 3GB per month for a third time, we may tell you that we are going to apply further network protection controls, resulting in a reduced network speed until you upgrade your price plan to include a larger data allowance. We do not permit use of this service for internet phone calls. Roaming charges apply.
Flext + web'n'walk Max plan: Subject to connection to selected Flext + web'n'walk Max price plans. Minimum term contract and credit check applies. Compatible laptop and handset required. Not applicable to connection via CSD. Subject to coverage. *To ensure a high quality of service for all our customers, a fair use policy of 10GB (of UK data both sent and received) per month applies. If you exceed 10GB per month, we may tell you to reduce your future use. If you again exceed 10GB per month, we may tell you that we are going to apply network protection controls, resulting in a reduced network speed for 14 days. If you exceed 10GB per month for a third time, we may tell you that we are going to apply further network protection controls, resulting in a reduced network speed until you upgrade your price plan to include a larger data allowance. Roaming charges apply.
Web'n'walk day pass on U-Fix and pay as you go: Compatible handset required. £1 maximum daily charge applies to U-Fix, Mates Rates, Everyone and Text Appeal customers. Roaming charges apply. Charges of 0.73p per KB apply until £1 per day (midnight to midnight) is spent. If you have already spent £1 and you browse for a continuous period from before midnight to after midnight, all of that period will be charged at the new day's rate of 0.73p per KB. Not applicable to connection via circuit switch data (CSD). Subject to coverage. * To ensure a high quality of service for all our customers a fair use policy of 40MB (of data both sent and received in the UK) per day applies. We monitor use on a monthly basis. If, in our reasonable opinion, you regularly exceed 40MB per day, we may tell you to reduce your future use. If you again regularly exceed 40 MB per day, we may tell you that we are going to apply network protection controls, resulting in a reduced network speed for 14 days. If you exceed 40 MB per day for a third time, we may tell you that we are going to apply further network protection controls, resulting in a permanently reduced network speed. We do not permit use of this service to provide modem access for a computer or for peer to peer file sharing, internet phone calls or instant messaging. Roaming charges apply.
Web'n'walk day pass on pay monthly plans: Compatible handset required. Subject to connection to pay monthly voice plan. Minimum term contract and credit check applies. Roaming charges apply. Charges of 0.73p per KB apply until a maximum of £1 per day (midnight to midnight) is spent. Not applicable to connection via circuit switch data (CSD). Subject to coverage. To ensure a high quality of service for all our customers a fair use policy of up to 40MB (of data both sent and received in the UK) per day applies. We monitor use on a monthly basis. If, in our reasonable opinion, you regularly exceed 40MB per day, we may tell you to reduce your future use. If you again regularly exceed 40 MB per day, we may tell you that we are going to apply network protection controls, resulting in a reduced network speed for 14 days. If you regularly exceed 40 MB per day for a third time, we may tell you that we are going to apply further network protection controls, resulting in a reduced network speed until you upgrade your price plan to include a larger data allowance. We do not permit use of this service to provide modem access for a computer or for peer to peer file sharing, internet phone calls or instant messaging. Roaming charges apply.
Web'n'walk £7.50 monthly option: Subject to connection to a pay monthly voice plan. If you remove a web'n'walk monthly option from your account the following terms will then apply : £1 maximum daily charge applies. Charges of 0.73p per KB applies until £1 per day (midnight to midnight) is spent. Subject to connection to a pay monthly voice plan. If you remove a web'n'walk monthly option from your account the following terms will then apply: £1 maximum daily charge applies. Charges of 0.73p per KB applies until £1 per day (midnight to midnight) is spent. Fair use policy applies: Subject to coverage. Compatible handset required. Roaming charges apply. Not applicable to connection via CSD. *To ensure a high quality of service for all our customers a 1GB (of data both sent and received in the UK) per month fair use policy applies. If you exceed 1GB per month, we may tell you to reduce your future use. If you again exceed 1GB per month, we may tell you that we are going to apply network protection controls, resulting in a reduced network speed for 14 days. If you exceed 1GB per month for a third time , we may tell you that we are going to apply further network protection controls, resulting in a reduced network speed until you upgrade your price plan to include a larger data allowance. We do not permit use of this service to provide modem access for a computer or for peer to peer file sharing, internet phone calls or instant messaging. Roaming charges apply.
Web'n'walk Plus plan: Minimum term contract and credit check applies. Roaming charges apply. Subject to connection to web 'n' walk Plus Plan. Compatible laptop required. Subject to coverage. Mobile broadband subject to HSDPA service availability. *To ensure a high quality of service for all our customers, a fair use policy of 3GB (of data both sent and received in the UK) per month applies. If you exceed 3GB per month, we may tell you to reduce your future use. If you again exceed 3GB per month, we may tell you that we are going to apply network protection controls, resulting in a reduced network speed for 14 days. If you exceed 3GB per month for a third time, we may tell you that we are going to apply further network protection controls, resulting in a reduced network speed until you upgrade your price plan to include a larger data allowance. We do not permit use of this service for internet phone calls. Roaming charges apply.
Web'n'walk Max plan: Minimum term contract and credit check applies. Roaming charges apply. Subject to connection to web 'n' walk Max Plan. Compatible laptop required. Subject to coverage. Mobile broadband subject to HSDPA coverage service availability. *To ensure a high quality of service for all our customers, a fair use policy of 10GB (of data sent and received in the UK) a month applies. If you exceed 10GB per month, we may tell you to reduce your future use. If you again exceed 10GB per month, we may tell you that we are going to apply network protection controls, resulting in a reduced network speed for 14 days. If you exceed 10GB per month for a third time, we may tell you that we are going to apply further network protection controls, resulting in a reduced network speed until you upgrade your price plan to include a larger data allowance. Roaming charges apply.
Web'n'walk 5 day pass: All pay as you go customers with a web'n'walk mobile can buy our 5 day web'n'walk pass. Your unlimited web'n'walk browsing starts from when you buy the pass. However, we'll start counting your 5 days the next day. You can then use the pass until midnight five days later. We'll let you know when your pass has run out.
Once your 5 day pass has run out, you'll then be charged up to £1 a day to browse the internet. See the legal stuff and fair use policy at www.t-mobile.co.uk/fup. This pass doesn't cover connection via circuit switch data (CSD).
Subject to coverage. To ensure a high quality of service for all our customers a fair use policy of 40MB (of data both sent and received in the UK) per day applies. We monitor use on a monthly basis. If, in our reasonable opinion, you regularly exceed 40MB per day, we may tell you to reduce your future use. If you again regularly exceed 40 MB per day, we may tell you that we are going to apply network protection controls, resulting in a reduced network speed for 14 days. If you exceed 40 MB per day for a third time, we may tell you that we are going to apply further network protection controls, resulting in a permanently reduced network speed. We do not permit use of this service to provide modem access for a computer or for peer to peer file sharing, internet phone calls or instant messaging. Roaming charges apply.
Web'n'walk Plus Daily £4 a day - Pay Monthly: You can only buy the pay monthly version of web'n'walk Plus Daily if you are already a T-Mobile pay monthly customer. You'll also need to pass our credit check and have a compatible laptop. You will be charged £4 for each day that you use your new web'n'walk Plus daily service. Each day lasts from midnight to midnight. Web'n'walk Plus Daily includes access to T-Mobile HotSpots in the UK. Mobile broadband is subject to HSDPA service coverage and availability. The maximum network speed that you can get with this day pass is 2Mbps. To cancel your web'n'walk Plus Daily service , call us on 150 from your T-Mobile phone or 08454 122 222 (charged at local rate). If you tell us that you want to cancel your existing pay monthly plan, we will cancel your web'n'walk Plus Daily service at the same time. If you don't use your USB modem for 180 days, your web'n'walk Plus Daily service will automatically be cancelled. Your USB won't work again once your web'n'walk Plus Daily service is cancelled. SMS sent to the customers of UK mobile networks using your USB and day pass are 10p each. *To ensure a high quality of service for all our customers, a fair use policy of 3GB (of data both sent and received in the UK) per month applies. We will measure your month's use by looking at your total day pass usage in a calendar month. If you exceed 3GB per month, we may tell you to reduce your future use. If you again exceed 3GB per month, we may tell you that we are going to apply network protection controls, resulting in a reduced network speed for 14 days. If you exceed 3GB per month for a third time, we may tell you that we are going to apply further network protection controls, resulting in a reduced network speed until you upgrade your price plan to include a larger data allowance. We do not permit use of this service for internet phone calls. You will also have to accept the HotSpots' terms and conditions before you use that service. Roaming charges apply.
Web'n'walk Plus option and plan (handset as modem): >Web'n'walk Plus includes access to T-Mobile HotSpots in the UK and is available as a monthly option or as part of your pay monthly price plan. Monthly option: Subject to connection to a pay monthly voice plan. If you remove a web'n'walk monthly option from your account the following terms will then apply: £1 maximum daily charge applies. Charges of 0.73p per KB applies until £1 per day (midnight to midnight) is spent. Price plan: Subject to connection to Flext + web n' walk Plus. Minimum term contract and credit check apply. Compatible laptop and handset required. Not applicable to connection via CSD. Subject to coverage. *To ensure a high quality of service for all our customers, a fair use policy of 3GB (of data sent and received in the UK) per month applies. If you exceed 3GB per month, we may tell you to reduce your future use. If you again exceed 3GB per month, we may tell you that we are going to apply network protection controls, resulting in a reduced network speed for 14 days. If you exceed 3GB per month for a third time, we may tell you that we are going to apply further network protection controls, resulting in a reduced network speed until you upgrade your price plan to include a larger data allowance. We do not permit use of this service for internet phone calls. You will also have to accept the HotSpots' terms and conditions before you use that service. Roaming charges apply.
Web'n'walk Max option and plan (handset as modem): Web'n'walk Max includes access to T-Mobile HotSpots in the UK and is available as a monthly option or as part of your pay monthly price plan. Monthly option: Subject to connection to a pay monthly voice plan. If you remove a web'n'walk monthly option from your account the following terms will then apply: £1 maximum daily charge applies. Charges of 0.73p per KB applies until £1 per day (midnight to midnight) is spent. Price plan: Subject to connection to selected Flext +web'n'walk Max price plans. Minimum term contract and credit check applies. Compatible laptop and handset required. Not applicable to connection via CSD. Subject to coverage. *To ensure a high quality of service for all our customers, a fair use policy of 10GB (of UK data both sent and received) per month applies. If you exceed 10GB per month, we may tell you to reduce your future use. If you again exceed 10GB per month, we may tell you that we are going to apply network protection controls, resulting in a reduced network speed for 14 days. If you exceed 10GB per month for a third time, we may tell you that we are going to apply further network protection controls, resulting in a reduced network speed until you upgrade your price plan to include a larger data allowance