Flext
More than minutes and texts.

Note: 0500 numbers are also included in your Flext credit

Full details of all the 08 numbers can been seen here

Calls to these places will use up 40p/minute from your Flext credit to landlines and £1/minute to mobiles
(Except Canada and USA where calls to both landlines and mobiles cost 40p/minute)

Australia, Austria, Bangladesh, Belgium, Bulgaria, Canada and USA, Channel Islands, China, Croatia, Cyprus, Czech Rep, Denmark, Estonia, Finland, France, Germany, Greece, Ghana, Hong Kong, Hungary, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Latvia, Lithuania, Luxemburg, Malaysia, Netherlands, New Zealand, Norway, Pakistan, Poland, Portugal, Romania, Russia, Singapore, Slovak Rep, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Trinidad & Tobago, Turkey

Switch to a more flexible Flext

Upgrade your plan today and get all the great new services from our better-than-ever Flext packages.

To switch to one of the new Flext plans today call 150 from your T-Mobile phone.

The Flext price plan

• You'll have to promise to stay with us for 18 months and pass our standard credit check.
• All Flext inclusive minutes and texts are from the UK only. Three types of calls are included: UK calls, international calls and calls to 08 numbers. There is always a one minute minimum call charge for all these types of call and we may ask you to pay a deposit before you can make any international calls.
• Flext inclusive UK minutes and texts are to all UK mobiles and numbers starting with 01, 02 or 03 (excluding Jersey, Guernsey and the Isle of Man) and to check voicemail at any time. Picture messages are for messages to any UK mobile. UK calls cost 20p per minute, a text message costs 10p and a picture message costs 20p, both whilst you are using your allowance and once it's been used up.
• This plan comes with a fair use policy for calls to 08 and 0500 numbers and for included international calls. So that we can provide these inclusive services for our Flext customers, you may only use up to half of your inclusive allowance for any calls to 08 or 0500 numbers and only up to half for any international calls. We'll monitor your use each month and if you use more than that, we may restrict how you can use your plan, what you pay and/or move you to a more appropriate plan, depending on how often you go over your amount and by how much.
• Flext inclusive international calling minutes are to the customers of overseas mobile networks and overseas landline numbers to a selection of countries, excluding calls to non-geographic and premium rate numbers. Inclusive international text messages are to the customers of particular overseas mobile networks in those countries, see t-mobile.co.uk/textingabroad for details. Inclusive international picture messages are to the customers of particular overseas mobile networks in 10 of the 50 countries marked * below only, see t-mobile.co.uk/picturetextingabroad for details. These international calls to mobiles cost £1 per minute and calls to landlines cost 40p per minute (apart from calls to the USA and Canada, which cost 40p per minute to both mobiles and landlines) and texts and picture messages cost 20p each, both whilst you are using your allowance and once it's been used up.
  
  The current list of international countries that are included is: Australia, Austria*, Bangladesh, Belgium, Bulgaria, Canada, Channel Islands, China, Croatia, Cyprus, Czech Republic*, Denmark, Estonia, Finland, France, Germany*, Ghana, Greece*, Hong Kong, Hungary, India, Indonesia, Ireland, Isle of Man, Israel, Italy*, Jamaica, Japan, Latvia, Lithuania, Luxemburg, Malaysia, Netherlands*, New Zealand, Norway, Pakistan, Poland*, Portugal*, Romania, Russia, Singapore, Slovakia*, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland*, Taiwan, Thailand, Trinidad & Tobago, Turkey, USA.

• Flext inclusive 08 number calls are to numbers starting with 0800, 0808, 0845, 0844, 0843, 0842 and 0870, except those which are free to call (see t-mobile.co.uk/08-09 for more info). Calls to numbers starting with 0500 are included too. All these calls cost 40p per minute, both whilst you are using your allowance and once it's been used up.
• Remember that you won't be able to get any discounts on the charges to call or text inclusive international countries. If you add an international calling Booster offering a bundle of international minutes to one of the countries included here, the minutes from your Booster will be used first.

Web'n'walk on Flext

• If you join Flext before 30 June 2009 you'll get web'n'walk included in your plan at no extra cost. You may lose your web'n'walk if you move, renew or upgrade your plan.
• You'll need a compatible phone and internet coverage, check it at t-mobile.co.uk/streetcheck. Remember that you can only use web'n'walk in the UK and you can't use your phone as a modem or use web'n'walk for peer-to-peer file sharing, instant messaging (except if you have a Sidekick or G1) or making internet phone calls.
• This plan comes with a fair use policy of 1GB per month. We'll monitor how much you send and receive each calendar month so that we can protect our network for all our web'n'walk customers. If you use more than your fair use policy amount, we won't charge you any more, but we may restrict how you can use your plan, depending on how often you go over your amount and by how much.