Help & Support Videos
Sometimes it's easier to just show someone isn't it? That's what we thought, so we've made some videos to show you how to do some of the trickier stuff on your phone.
We've made the videos simple and straightforward, so it doesn't matter if you're a beginner or a genius...
Featured video
New My T-Mobile guide
Watch a short video on the new look My T-Mobile, and find out how you can manage your account online, whenever you want.
More help & support videos
Changing your address within My T Mobile
If you have recently moved house, update your account with your new address. It's quick and easy to do; this video will show you how.
Keep in touch with your friends and family without your phone. This video shows you how you can easily send text messages from My T-Mobile
Take control of your T-Mobile account via My T-Mobile. This video will take you through the quick signup process.
- Manage your account 24/7
- Top-up
- Upgrade online
- Send webtexts
- Much much more
Recover your My T-Mobile Password
Living in a digital world means we have many passwords to remember. This video will help you through password recovery process.
sorry, you can't continue without allowing cookies