Our fair use policy
We understand that everyone goes over their limits sometimes, so if you exceed your price plan's fair use amount we promise not to sneak extra charges onto your bill.
Other mobile networks charge sky-high run-on rates, which would burn a serious hole in your pocket. We won't charge you anything, which makes our plans fantastic value.
Why do we have a fair use policy?
We want you to enjoy surfing the internet, and our fair use policy is there to make sure you have the best experience. There might be some customers who use so much data that it affects the quality of everyone else's surfing. We also want to make sure everyone gets the same value from their chosen price plan. This is why our fair use policy sets a very generous usage guideline.
So to make sure everything is running smoothly, we'll keep an eye on how much you use mobile broadband each month.
What happens if I go over my amount?
If you go over your fair use amount, we may restrict how you can use your plan, depending on how often you go over and by what amount. But we will definitely not charge you any more on top of your plan.
