Phone insurance with fonesafe

Comprehensive cover from under 23p per day

Get worldwide protection against loss, theft and accidental damage with fonesafe.

Whether for business or friends, your phone connects you to the people who matter. Every year thousands of phones are lost, stolen or damaged. That's why it's so important to insure your phone.

Fonesafe will:

  • Replace your phone if it's lost, stolen or accidentally damaged
  • Issue a replacement phone within 48 hours of a claim being approved
  • Progress your claim quickly and with minimal hassle

What's covered:

  • Loss
  • Theft
  • Accidental damage
  • Water damage
  • Malicious damage
  • Breakdown (outside of warranty)
  • Worldwide cover
  • Cover for 2 authorised users

Special Promotion: Up to £1000 against the cost of unauthorised calls

If you take out fonesafe insurance, T-Mobile will write off the cost of unauthorised calls made after your phone or data modem is lost or stolen. Any unauthorised calls made in the 12 hours before you call T-Mobile to block your SIM card will be waived.

* Just call 0844 848 7082 and we'll tell you what to do.

To insure your T-Mobile phone*, simply call 0845 120 2097 within 14 days of purchase or upgrade. Hours are Monday to Saturday, 9am-5pm. Make sure you have your proof of purchase with you for Customer Services reference.

* Note. With some of our higher value devices (e.g. those with PC functions), it will only be possible to take out insurance through T-Mobile directly at the time of your purchase/upgrade.

* So long as you've made a claim on your fonesafe insurance policy for loss or theft of your handset or data modem and you've told T-Mobile within 24 hours of discovering the loss or theft.

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