Phone insurance with fonesafe


The higher the value of your handset, the more expensive the insurance will cost

Service Monthly Cost
£2.99 £9.99
Daily cost 9p 33p
Annual premium Yes Yes
Worldwide cover Yes Yes
Loss Yes USB stick only
Theft Yes Yes
Accidental damage Yes Yes
Malicious damage Yes Yes
Liquid damage Yes Yes
Breakdown Yes Yes
Accessory Cover £150 £250
Software cover Yes £250
No. of Authorised Users 2 Household
Maximum No. of Claims Unlimited 2 per annum
Excess for first claim £10* £25*
Excess for second claim £20 £50
Excess for third claim £30 Yes

Special Promotion: Up to £1000 against the cost of unauthorised calls

If you take out fonesafe insurance, T-Mobile will write off the cost of unauthorised calls made after your phone or data modem is lost or stolen. Any unauthorised calls made in the 12 hours before you call T-Mobile to block your SIM card will be waived.

* Just call 0844 848 7082 and we'll tell you what to do.

* Note. With some of our higher value devices (e.g. those with PC functions), it will only be possible to take out insurance through T-Mobile directly at the time of your purchase/upgrade.

* So long as you've made a claim on your fonesafe insurance policy for loss or theft of your handset or data modem and you've told T-Mobile within 24 hours of discovering the loss or theft.