Phone insurance with fonesafe
Comprehensive cover from under 23p per day
If your phone is lost or stolen
- Call T-Mobile (within 24 hours) on 0845 412 5000 (or +44 79539 66150 if calling from abroad)
- Contact the local police (don't call 999) within 24 hours of the incident. They will give you a loss or crime reference number
- Call the fonesafe claims line (within 48 hours) on 0845 120 2097
If your phone is damaged
- Call the fonesafe claims line to report the problem within 48 hours on 0845 120 2097 (or +44 845 120 2097 if calling from abroad)
- Report malicious damage to the police within 24 hours of the incident
