| Name | Description | How to get it |
|---|---|---|
| Unlimited Landline Talk Booster | Unlimited calls to numbers starting 01, 02 or 03 (excluding Jersey, Guernsey and Isle of Man) | Text FLXB3 to 879 |
| Unlimited T-Mobile Talk Booster | Unlimited calls to other T-Mobile UK customers | Text FLXB4 to 879 |
| Unlimited Text Booster | Unlimited texts to any UK mobile network and numbers starting 01, 02 or 03 (excluding Jersey, Guernsey and Isle of Man) | Text FLXB1 to 879 |
| Euro 5 Talk & Text Booster | Make up to 17 minutes of calls, receive up to 39 minutes of calls or send up to 68 texts (Ireland, Isle of Man, Austria, Azores, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Madeira, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain (excluding the Canary Islands and Balearics), Sweden | Text FLXB5 to 879 |
| USA & Canada 5 Talk Booster | 120 international minutes to call mobiles and landlines in the USA and Canada (calls from the UK to overseas customers) | Text FLXB7 to 879 |
| Europe & Australasia 5 Talk Booster | 60 international minutes to call mobiles and landlines in Australia, Austria, Belgium, Bulgaria, Channel Islands, China, Croatia, Cyprus, Czech Rep, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Isle of Man, Israel, Italy, Latvia, Lithuania, Luxemburg, Netherlands, New Zealand, Norway, Pakistan, Poland, Portugal, Romania, Slovak Rep, South Africa, Spain, Sweden, Switzerland, Turkey (calls from the UK to overseas customers) | Text FLXB6 to 879 |
Whether you're an email-checker, a status-updater, or a video-streamer, find the right internet allowance for you with our flexible internet options.
Stay connected even if you've used your internet allowance
Used all your inclusive internet? Never fear, you can still use the internet on your phone for £1 a day. What's more, you can get an Internet Booster at anytime, giving you up to 750MB or 1.5GB of internet on your phone.
| Internet option | Ideal for | You can | You'll get |
|---|---|---|---|
| 250MB | Checking emails, seeing what's happening on Facebook™ and downloading files every so often. | Email Social Network | 250MB (3G) |
| 500MB | Plenty of browsing, as well as regularly checking your emails, Facebook™ and Twitter™. You can watch YouTube™ videos now and then too. | Email Social Network Streaming | 500MB (3G) |
Need more internet?Add an Internet Booster to your plan, then simply change or remove it in My T-Mobile. |
|||
| Internet option | Ideal for | You can | You'll get |
|---|---|---|---|
| 750MB (£3 a month) |
Browsing, downloading some apps and checking sites like Facebook™, as well as watching a few clips and shows. | Email Social Network Wifi Streaming | 750MB (3G) 3GB (WiFi) |
| 1.5GB (£8 a month) |
Using the internet a lot for browsing, downloading apps, watching YouTube™ or BBC iPlayer, or if you use your phone as a modem sometimes. | Email Social Network Wifi Streaming Downloading | 1.5GB (3G) 3GB (WiFi) |
Whether you should pick our 250MB or 500MB internet allowance depends on how much you want to use the internet on your phone.
Stay connected even if you've used your internet allowance
Used all your inclusive internet? Never fear, you can still use the internet on your phone for £1 a day. What's more, you can get an Internet Booster at anytime, giving you up to 750MB or 1.5GB of internet on your phone.
| 250MB | 500MB | 750MB Internet Booster |
1.5GB Internet Booster |
|
|---|---|---|---|---|
| Emails without attachment | 100000 | 200000 | 750000 | 1500000 |
| Emails with average sized attachment | 200 | 400 | 1500 | 3000 |
| Visits to simple sites like Twitter or Blogs |
1000 | 2000 | 7500 | 15000 |
| Visits to rich-content sites like bbc.co.uk or guardian.co.uk |
300 | 600 | 2250 | 4500 |
| Download tunes in low quality approximately 2MB in size |
50 | 100 | 375 | 750 |
| Download tunes in high quality approximately 5MB in size |
20 | 40 | 150 | 300 |
| Watch YouTube Videos 4.5 minutes long |
15 | 30 | 113 | 225 |
*All the amounts shown are estimates based on average use. See our fair use policy for more information.
| 250MB per month | 500MB per month | 750MB per month | 1.5GB per month | |
|---|---|---|---|---|
| Emails without attachment | 3000 | 6000 | 25000 | 50000 |
| Emails with average sized attachment | 7 | 14 | 50 | 100 |
| Visits to simple sites like Twitter or Blogs |
30 | 60 | 250 | 500 |
| Visits to rich-content sites like bbc.co.uk or guardian.co.uk |
10 | 20 | 75 | 150 |
| Download tunes in low quality approximately 2MB in size |
2 | 4 | 15 | 30 |
| Download tunes in high quality approximately 5MB in size |
1 | 2 | 5 | 10 |
| Watch YouTube Videos 4.5 minutes long |
1 | 2 | 5 | 10 |
*All the amounts shown are estimates based on average use. See our fair use policy for more information.
WiFi, wherever you are
T-Mobile WiFi gives you access to one of the UK's biggest WiFi networks through our partner BT–WiFi.
You can use over 200,000 hotspots when you're out and about. Stream music, watch videos or check social networks – all while saving your mobile internet allowance for when you really need it.
Your WiFi allowance
To get 3GB of WiFi on top of your inclusive mobile internet allowance, simply add one of our Internet Boosters to your plan.
- 750MB Internet Booster + 3GB WiFi (£3 a month)
- 1.5GB Internet Booster + 3GB WiFi (£8 a month)
Free T-Mobile WiFi app
Our WiFi app finds BT Wi-Fi hotspots automatically, so getting online is a doddle. Not only that, but it signs in for you too - which means once you've entered your details, there's no need to enter them again.
Here's a taste of what else you get:
- Access to over 200,000 BT Wi-Fi hotspots across the UK
- Reliable connection to the internet, whenever you need it
- Save your 3G data by using WiFi instead
- Built in WiFi finder makes finding hotspots easy
- Automatic sign-in so you don't have to remember your password
And what's more, it's free. You can't say fairer than that.
More about the appOur Full Monty plans let you do so much more on your phone.
Take a look at our guide below to see what's included and what you'll need to pay for.
Going abroad?
You'll have the option to add an International Booster to your plan for just £5.10 a month before you check out.
Whether you're an email-checker, a status-updater, or a video-streamer, find the right internet allowance for you with our flexible internet options.
Stay connected even if you've used your internet allowance
Used all your inclusive internet Never fear, our You Fix plans let you browse and email even if you've used your allowance. What's more, you can get an Internet Booster at anytime, giving you up to 750MB or 1.5GB of internet on your phone.
| Internet option | Ideal for | You can | You'll get |
|---|---|---|---|
| 500MB | Plenty of browsing, as well as regularly checking your emails, Facebook™ and Twitter™. You can watch YouTube™ videos now and then too. | Email Social Network Streaming | 500MB (3G) |
Need more internet?Add an Internet Booster to your plan, then simply change or remove it in My T-Mobile. |
|||
| Internet option | Ideal for | You can | You'll get |
|---|---|---|---|
| 750MB (£3 a month) |
Browsing, downloading some apps and checking sites like Facebook™, as well as watching a few clips and shows. | Email Social Network Wifi Streaming | 750MB (3G) 3GB (WiFi) |
| 1.5GB (£8 a month) |
Using the internet a lot for browsing, downloading apps, watching YouTube™ or BBC iPlayer, or if you use your phone as a modem sometimes. | Email Social Network Wifi Streaming Downloading | 1.5GB (3G) 3GB (WiFi) |
Whether you should just go for our 500MB data allowance or an Internet Booster too, depends on how much you want to use the internet on your phone.
Stay connected even if you've used your internet allowance
Used all your inclusive internet? Never fear, our You Fix plans let you browse and email even if you've used your allowance. What's more, you can get an Internet Booster at anytime, giving you up to 750MB or 1.5GB of internet on your phone.
| 500MB | 750MB Internet Booster |
1.5GB Internet Booster |
|
|---|---|---|---|
| Emails without attachment | 200000 | 750000 | 1500000 |
| Emails with average sized attachment | 400 | 1500 | 3000 |
| Visits to simple sites like Twitter or Blogs |
2000 | 7500 | 15000 |
| Visits to rich-content sites like bbc.co.uk or guardian.co.uk |
600 | 2250 | 4500 |
| Download tunes in low quality approximately 2MB in size |
100 | 375 | 750 |
| Download tunes in high quality approximately 5MB in size |
40 | 150 | 300 |
| Watch YouTube Videos 4.5 minutes long |
30 | 113 | 225 |
*All the amounts shown are estimates based on average use. See our fair use policy for more information.
| 250MB per month | 500MB per month | 750MB per month | 1.5GB per month | |
|---|---|---|---|---|
| Emails without attachment | 3000 | 6000 | 25000 | 50000 |
| Emails with average sized attachment | 7 | 14 | 50 | 100 |
| Visits to simple sites like Twitter or Blogs |
30 | 60 | 250 | 500 |
| Visits to rich-content sites like bbc.co.uk or guardian.co.uk |
10 | 20 | 75 | 150 |
| Download tunes in low quality approximately 2MB in size |
2 | 4 | 15 | 30 |
| Download tunes in high quality approximately 5MB in size |
1 | 2 | 5 | 10 |
| Watch YouTube Videos 4.5 minutes long |
1 | 2 | 5 | 10 |
*All the amounts shown are estimates based on average use. See our fair use policy for more information.
WiFi, wherever you are
T-Mobile WiFi gives you access to one of the UK's biggest WiFi networks through our partner BT–WiFi.
You can use over 200,000 hotspots when you're out and about. Stream music, watch videos or check social networks – all while saving your mobile internet allowance for when you really need it.
Your WiFi allowance
To get 3GB of WiFi on top of your inclusive mobile internet allowance, simply add one of our Internet Boosters to your plan.
- 750MB Internet Booster + 3GB WiFi (£3 a month)
- 1.5GB Internet Booster + 3GB WiFi (£8 a month)
Free T-Mobile WiFi app
Our WiFi app finds BT Wi-Fi hotspots automatically, so getting online is a doddle. Not only that, but it signs in for you too - which means once you've entered your details, there's no need to enter them again.
Here's a taste of what else you get:
- Access to over 200,000 BT Wi-Fi hotspots across the UK
- Reliable connection to the internet, whenever you need it
- Save your 3G data by using WiFi instead
- Built in WiFi finder makes finding hotspots easy
- Automatic sign-in so you don't have to remember your password
And what's more, it's free. You can't say fairer than that.
More about the appOur Full Monty plans let you do so much more on your phone.
Take a look at our guide below to see what's included and what you'll need to pay for.
Going abroad?
You'll have the option to add an International Booster to your plan for just £5.10 a month before you check out.
Our unlimited plans let you do so much more on your phone. Take a look at our guide below to see what's included and what you'll need to pay for.
No Internet run-on rates Even if you use more than your internet option allows, we won't charge a penny.
No fair use policy Talk and text as much you like without worrying about extra charges.
| Included in allowance | Cost | |
|---|---|---|
| UK internet Including tethering |
Unlimited | - |
| Minutes | 2000 cross network Any network and unlimited T-Mobile minutes |
- |
| texts | Unlimited | - |
| Voicemail | Unlimited | - |
| Photo messaging | - | 30p per message |
| Calls to 0800/0808 numbers | - | 40p per minute |
| Calls to 0845 numbers | - | 40p per minute |
Going abroad?
You'll have the option to add an International Booster to your plan for just £5.10 a month before you checkout.
EE is the new network for a digital age and will offer the UK's first mobile 4G network and Fibre Broadband for the home.
As a valued T-Mobile customer, you will continue to be part of the UK's largest 3G network. It's a great place to be.
Download our app to store your important data in the cloud. Heavenly.
With Clone Phone Lite, you'll get:
- An app to clone your phone's content
- 500MB storage
Clone Phone app
We can't clone you yet, but we can clone your phone. Back up your videos, pictures and contacts. So if you lose your phone, your digital life's still safe.
Download our app to store your important data in the cloud and use Find-My-Phone to track your lost or stolen phone.
With Clone Phone Loaded, you'll get:
- An app to clone your phone's content
- 16GB storage
- Find-My-Phone
Clone Phone app
We can't clone you yet, but we can clone your phone. Back up your videos, pictures and contacts. So if you lose your phone, your digital life's still safe.
Find-My-Phone
Phone Locator shows you where your phone is on a map, so you know whether it's lost in the house or gone for good. If it's lost, you can lock it remotely and wipe the contents to keep your stuff away from prying eyes.
Download our app to store your important data in the cloud and use Find-My-Phone to track your lost or stolen phone.
With Clone Phone Fully Loaded, you'll get:
- An app to clone your phone's content
- 16GB storage
- Find-My-Phone
Clone Phone app
We can't clone you yet, but we can clone your phone. Back up your videos, pictures and contacts. So if you lose your phone, your digital life's still safe.
Find-My-Phone
Phone Locator shows you where your phone is on a map, so you know whether it's lost in the house or gone for good. If it's lost, you can lock it remotely and wipe the contents to keep your stuff away from prying eyes.
Phone Insurance
Losing your phone doesn't have to be the end of the world. If you've got Clone Phone Fully Loaded, just let us know and we'll make sure you have a replacement phone in your hands within 24 hours* of your claim being accepted.
* To get 24-hour replacement, your claim needs to be accepted before 7.30pm. This timeframe may be extended because of geographical location, bank holidays; where a delivery slot is requested that takes the replacement beyond 24 hours or any other exceptional circumstances.
Let us know if your phone is lost, stolen or damaged, and we'll get a replacement to you within 24 hours* of your claim being accepted.
Phone insurance
Losing your phone doesn't have to be the end of the world. If you've got Clone Phone Fully Loaded, just let us know and we'll make sure you have a replacement phone in your hands within 24 hours* of your claim being accepted.
Please note: the Clone Phone app is not compatible with the phone you've chosen, but you'll still be able to get the insurance benefits of Clone Phone (a replacement if your phone is lost, stolen or damaged).
* To get 24-hour replacement, your claim needs to be accepted before 7.30pm. This timeframe may be extended because of geographical location, bank holidays; where a delivery slot is requested that takes the replacement beyond 24 hours or any other exceptional circumstances.
Need more storage for your contacts, photos and videos? No problem.
10GB is roughly 2,500 songs or 2,000 photos.
20GB is roughly 5,000 songs or 4,000 photos.
50GB is roughly 12,500 songs or 10,000 photos.
For the purpose of these guides, we estimate that a song is 4MB and a photo is 5MB.
Need more storage for your contacts, photos and videos? No problem.
10GB is roughly 2,500 songs or 2,000 photos.
20GB is roughly 5,000 songs or 4,000 photos.
50GB is roughly 12,500 songs or 10,000 photos.
For the purpose of these guides, we estimate that a song is 4MB and a photo is 5MB.
Need more storage for your contacts, photos and videos? No problem.
- 10GB is roughly 2,500 songs or 2,000 photos.
- 20GB is roughly 5,000 songs or 4,000 photos.
- 50GB is roughly 12,500 songs or 10,000 photos.
For the purpose of these guides, we estimate that a song is 4MB and a photo is 5MB.
Our Full Monty plans let you do so much more on your phone.
Take a look at our guide below to see what's included and what you'll need to pay for.
Going abroad?
You'll have the option to add an International Booster to your plan for just £5.10 a month before you check out.
Because some people like to be online a little and some people all the time, we've got few internet options to choose from.
Internet run-on rates
Used all your inclusive internet? Never fear, you can still use the internet on your phone for £1 a day.
| Internet option | What it's ideal for | What you can do | |
|---|---|---|---|
| 250MB | Good for checking emails, browsing the internet now and then, and seeing what's happening on Facebook. | Email Social Network | 500MB | Great if you use your smartphone quite a bit for browsing, and checking out Facebook, as well as a little YouTube now and then. | Email Social Network Wifi Streaming |
| 1GB | Perfect if you use the internet a lot for browsing, downloading apps, watching YouTube or BBC iPlayer, or if you use your phone as a modem sometimes. | Email Social Network Wifi Streaming Downloading | |
Not sure which internet option is right for you? No worries.
Our guide can help you decide.
Internet run-on rates
Used all your inclusive internet? Never fear, you can still use the internet on your phone for £1 a day.
| 250MB per month | 500MB per month | 1GB per month | |
|---|---|---|---|
| Emails without attachment | 100000 | 500000 | 1000000 |
| Emails with average sized attachment | 200 | 1000 | 2000 |
| Visits to simple sites like Twitter or Blogs |
1000 | 5000 | 10000 |
| Visits to rich-content sites like bbc.co.uk or guardian.co.uk |
300 | 1500 | 3000 |
| Download tunes in low quality approximately 2MB in size |
50 | 375 | 500 |
| Download tunes in high quality approximately 5MB in size |
20 | 150 | 200 |
| Watch YouTube Videos 4.5 minutes long |
15 | 113 | 150 |
*All the amounts shown are estimates based on average use.
| 250MB per month | 500MB per month | 1GB per month | |
|---|---|---|---|
| Emails without attachment | 3000 | 25000 | 50000 |
| Emails with average sized attachment | 7 | 50 | 100 |
| Visits to simple sites like Twitter or Blogs |
30 | 250 | 500 |
| Visits to rich-content sites like bbc.co.uk or guardian.co.uk |
10 | 75 | 150 |
| Download tunes in low quality approximately 2MB in size |
2 | 15 | 30 |
| Download tunes in high quality approximately 5MB in size |
1 | 5 | 10 |
| Watch YouTube Videos 4.5 minutes long |
1 | 5 | 10 |
*All the amounts shown are estimates based on average use.
WiFi, wherever you are
Ever wanted to spend more time surfing the net on your phone but without the huge data bill? So have we. That's why we're giving you access to BT WiFi, the UK's largest WiFi network - and we're not charging you a penny for it.
Whether you want to stream music, watch videos or stay plugged into social networks on your phone, you can - as much as you like, wherever you want, for free. What's more, you can access WiFi on the London Underground, provided by Virgin Media, at no extra cost - Simply sign in once to stay connected at over 100 stations.
Your free WiFi allowance
With selected plans, you receive a free T-Mobile WiFi allowance on top of your 3G data. Here's what you get:
The Full Monty SIM Only Plans
3GB
WiFi
Extra internet
3GB
WiFi
Super internet
10GB
WiFi
Free T-Mobile WiFi app
Our WiFi app finds BT Wi-Fi hotspots automatically, so getting online is a doddle. Not only that, but it signs in for you too - which means once you've entered your details, there's no need to enter them again.
Here's a taste of what else you get:
- Access to over 200,000 BT Wi-Fi hotspots across the UK
- Reliable connection to the internet, whenever you need it
- Save your 3G data by using WiFi instead
- Built in WiFi finder makes finding hotspots easy
- Automatic sign-in so you don't have to remember your password
And what's more, it's free. You can't say fairer than that.
More about the appWiFi on the London Underground
As a T-Mobile customer, you can access WiFi on the London Underground, provided by Virgin Media, at no extra cost.
How to registerOur Full Monty plans let you do so much more on your phone.
Take a look at our guide below to see what's included and what you'll need to pay for.
Going abroad?
You'll have the option to add an International Booster to your plan for just £5.10 a month before you check out.
Because some people like to be online a little and some people all the time, we've got four internet options to choose from.
Internet run-on rates
Used all your inclusive internet? Never fear, you can still use the internet on your phone for £1 a day.
| Internet option | What it's ideal for | What you can do | What you'll get |
|---|---|---|---|
| Basic internet | Good for checking emails, browsing the internet now and then, and seeing what's happening on Facebook. | Email Social Network | 250MB (3G) |
| Standard internet | Comes with WiFi, and great if you use your smartphone quite a bit for browsing, and checking out Facebook, as well as a little YouTube now and then. | Email Social Network Wifi Streaming | 750MB (3G) 3GB (WiFi) |
| Extra internet | Comes with WiFi, and perfect if you use the internet a lot for browsing, downloading apps, watching YouTube or BBC iPlayer, or if you use your phone as a modem sometimes. | Email Social Network Wifi Streaming Downloading | 1GB (3G) 3GB (WiFi) |
Not sure which internet option is right for you? No worries.
Our guide can help you decide.
Internet run-on rates
Used all your inclusive internet? Never fear, you can still use the internet on your phone for £1 a day.
| 250MB per month | 750MB per month | 1GB per month | |
|---|---|---|---|
| Emails without attachment | 100000 | 750000 | 1000000 |
| Emails with average sized attachment | 200 | 1500 | 2000 |
| Visits to simple sites like Twitter or Blogs |
1000 | 7500 | 10000 |
| Visits to rich-content sites like bbc.co.uk or guardian.co.uk |
300 | 2250 | 3000 |
| Download tunes in low quality approximately 2MB in size |
50 | 375 | 500 |
| Download tunes in high quality approximately 5MB in size |
20 | 150 | 100 |
| Watch YouTube Videos 4.5 minutes long |
15 | 113 | 150 |
| 250MB per month | 750MB per month | 1GB per month | |
|---|---|---|---|
| Emails without attachment | 3000 | 25000 | 50000 |
| Emails with average sized attachment | 7 | 50 | 100 |
| Visits to simple sites like Twitter or Blogs |
30 | 250 | 500 |
| Visits to rich-content sites like bbc.co.uk or guardian.co.uk |
10 | 75 | 150 |
| Download tunes in low quality approximately 2MB in size |
2 | 15 | 30 |
| Download tunes in high quality approximately 5MB in size |
1 | 5 | 10 |
| Watch YouTube Videos 4.5 minutes long |
1 | 5 | 10 |
*All the amounts shown are estimates based on average use. See our fair use policy for more information.
WiFi, wherever you are
Ever wanted to spend more time surfing the net on your phone but without the huge data bill? So have we. That's why we're giving you access to BT Wi-Fi, the UK's largest WiFi network - and we're not charging you a penny for it.
Whether you want to stream music, watch videos or stay plugged into social networks on your phone, you can - as much as you like, wherever you want, for free.
Your free WiFi allowance
With selected plans, you receive a free T-Mobile WiFi allowance on top of your 3G data. Here's what you get:
Standard internet
3GB
WiFi
Extra internet
3GB
WiFi
Super internet
10GB
WiFi
Free T-Mobile WiFi app
Our WiFi app finds BT Wi-Fi hotspots automatically, so getting online is a doddle. Not only that, but it signs in for you too - which means once you've entered your details, there's no need to enter them again.
Here's a taste of what else you get:
- Access to over 200,000 BT Wi-Fi hotspots across the UK
- Reliable connection to the internet, whenever you need it
- Save your 3G data by using WiFi instead
- Built in WiFi finder makes finding hotspots easy
- Automatic sign-in so you don't have to remember your password
And what's more, it's free. You can't say fairer than that.
More about the appOur Full Monty plans let you do so much more on your phone.
Take a look at our guide below to see what's included and what you'll need to pay for.
Going abroad?
You'll have the option to add an International Booster to your plan for just £5.10 a month before you check out.
Plan costs
Inclusive minutes and texts are from the UK to all UK mobiles and numbers starting with 01, 02 and 03 at any time. This doesn’t cover Jersey, Guernsey and the Isle of Man. The following costs apply to all inclusive minutes and texts – plus all calls and messages outside your allowance – any time, to any network.
| Calls | Texts | Picture messages | Voicemail | Internet on your phone |
|---|---|---|---|---|
| 40p a minute | 15p each | 40p each | 40p a minute | £1 a day maximum unless internet is included or free with plan and then 500MB per month. Fair use policy applies (of data both sent and received in the UK). Excludes The Full Monty. |
Calls to Customer Services advisors are free on pay monthly plans and charged at 25.5p a call for SIM only plans
All numbers starting with:
| 0500, 08 | 070 | 09 |
|---|---|---|
| 40p a minute |
Up to 77p a minute |
Up to 255p a minute |
All chargeable calls will be subject to a one minute minimum charge unless otherwise stated.
While our You Fix plans are bursting with inclusive minutes, texts, internet and extras, for some services costs apply.
Costs not included in your plan
| Picture messages | Premium texts | Calls to numbers starting 0843, 0844, 0871 and 0872 |
Calls to numbers starting 070 |
Calls to numbers starting 09 |
|---|---|---|---|---|
| 30p each | Costs vary | From 45p a minute | Up to 77p a minute | Up to £ 2.55 a minute |
Costs once you've used your inclusive calls, texts and internet
| Calls | Texts | Internet on your phone | |
|---|---|---|---|
| 30p a minute | 12p each | Once you've used your internet allowance, it'll cost £1 a day to use the internet on your phone. |
There's no extra cost for:
| Calls to 150 | Voicemail | Calls to numbers starting 0845 and 0800 |
Balance check texts |
|---|---|---|---|
| Your inclusive calls can be made at any time to UK mobiles on any network as well as to UK numbers starting with 01, 02 or 03 (excluding Jersey, Guernsey and the Isle of Man). Inclusive T-Mobile calls can be made to other T-Mobile customers at any time. Your inclusive texts can be sent to any UK mobile network and landline number. | |||
Plan details
A rundown of our price plan, so you know exactly what you're getting
| Calls | Texts | Pictures messages | Internet on phone |
Customer service | Voicemail | |
|---|---|---|---|---|---|---|
| To local numbers, and to T-Mobile customers and other networks | 30p a minute |
12p a message |
30p each | £1 a day maximum |
Free but 25p if you want to speak to an agent | 30p a minute |
| New prices from 17th June 2013 | 35p a minute |
14p a message |
30p each | £1 a day maximum |
Free but 25p if you want to speak to an agent | 35p a minute |
| 0843, 0844, 0845, 0870, 0871, 0872 |
0808, 0800 | 0500 | 070 |
|---|---|---|---|
| 40p a minute | From free to 20p a minute |
40p a minute | From 25p to 75p a minute |
You Fix plans (12 months)
| Price plan/ booster name |
Monthly MRC | Allowance i.e. minutes and texts | Flexible boosters | Additional services (mins/texts/boosters) | |
|---|---|---|---|---|---|
| YouFix 15 | £15.50 | 75 mins/75 texts | included as part of plan | Top-up | visit t-mobile.co.uk or go instore |
| YouFix 20 | £20.50 | 100 mins/100 texts | included as part of plan | Top-up | visit t-mobile.co.uk or go instore |
| YouFix 26 | £26.00 | 300 mins/300 texts | included as part of plan | Top-up | visit t-mobile.co.uk or go instore |
Additional charges
| Local and national nos./calls to T-Mobile customers and other networks | Texts | Picture messages | Voicemail |
|---|---|---|---|
| 25p a minute | 12p each | 30p each | 20p a minute |
| Premium rate calls | Internet | Premium texts | |
| Variable from 45p a minute | From £1 a day | Variable |
Buy a Smart Pack from your pay as you go credit and get loads of minutes, texts and data to use for 30 days. Our BlackBerry packs all include BlackBerry Mail and BBM.
If you're a new customer or already on our Everyday plan, simply buy a Smart Pack by texting us a code. If you are on another plan, that's fine. Just switch by texting EVERYDAY to 146 and then buy the pack you like.
|
1GB | 2GB | 3GB | |
|
100mins | 200mins | 500mins | |
|
400 texts | 600 texts | Unlimited texts | |
|
30 days | 30 days | 30 days | |
|
£10 | £15 | £25 | |
|
Text "SMART10" to 441 |
Text "SMART15" to 441 |
Text "SMART25" to 441 |
BlackBerry packs all include BlackBerry Mail and BBM.
If you're a new customer or already on our Everyday plan, simply buy a Smart Pack by texting us a code.
|
1GB | 2GB | 3GB | |
|
100mins | 200mins | 500mins | |
|
400 texts | 600 texts | Unlimited texts | |
|
BlackBerry Mail & BBM | BlackBerry Mail & BBM | BlackBerry Mail & BBM | |
|
30 days | 30 days | 30 days | |
|
£10 | £15 | £25 | |
|
Text "BBPACK10" to 441 |
Text "BBPACK15" to 441 |
Text "BBPACK25" to 441 |
Smart Packs are fantastic value for your pay as you go credit and simple to use -buy a pack once and it automatically continues every month as long as you have credit. They work like this...
- All the allowances in a Smart Pack last for 30 days. At the end of the 30th day we'll take your next payment and a new pack will start automatically (unused minutes, texts and data don't roll over, though).
- If you don't have enough credit we'll let you know - so you can top up and text again to buy another pack.
- You can see how much data, minutes or texts you've got left at any time by simply texting BA to 150.
- We'll remind you by text when your new pack is about to start, and if any of your allowances run out before the 30 days.
- If you're already on T-Mobile pay as you go then you'll need to make sure you are on our Everyday plan before you buy a pack. Just call 146 to check, or text EVERYDAY to 146 to change. Smart Packs are not available with any other T-Mobile plan.
- If you want to change your pack, first text STOP plus the name of the pack to 441, then wait for your current pack to expire (we'll tell you when that happens). You can then buy a different Smart Pack in the normal way.
- If you move to another price plan while a Smart Pack is active, you will lose any remaining minutes, texts or data you haven't yet used.
- And remember, whatever pack you choose you also get terrific coverage as you'll be using EE's 3G network, the biggest in the UK.
Get a Smart Pack in three easy steps
1 Get a free T-Mobile SIM
2 Top up
3 Text your chosen pack name to 441
Then use your smartphone as you want for the next 30 days
Want one? Well, it's easy.
Once you've joined T-Mobile and topped up, you can pick a Smart Pack any time you like. Text SMART and the value of your pack to 441 (like SMART10 for a £10 pack). For BlackBerry® Packs do the same, but text BBPACK (so BBPACK10) to 441.
The money will be taken from your credit, so make sure you've topped up first.
| To buy | To stop | To buy | To stop | |
| SMART10 to 441 | STOPSMART10 to 441 | BBPACK10 to 441 | STOPBBPACK10 to 441 | |
| SMART15 to 441 | STOPSMART15 to 441 | BBPACK15 to 441 | STOPBBPACK15 to 441 | |
| SMART25 to 441 | STOPSMART25 to 441 | BBPACK25 to 441 | STOPBBPACK25 to 441 |
If our great Smart Packs aren't right for you, we have some other reward plans that you may prefer. Pick one of these plans, top up £10 and we'll give you great extras to use on top of your credit the following month. Plus, if you top up by £15 you'll get free internet too.
| Text | International | |||
|---|---|---|---|---|
| Join a plan and top up £10 each month to get this free the following month: | Unlimited free UK texts |
70 free international minutes |
||
| Top up £5 more and also get: | Free internetAlways browse and email, plus 500MB data for watching videos and downloading music. | |||
| Once you've joined a plan and topped up £10, you'll get this to use straightaway: | 100 free UK texts | Low rates on calls and texts abroad from the UK | ||
| Smart Packs & BlackBerry Packs (Everyday Plan) |
New call costs (from 17th June 2013) | Text | New text costs (from 17th June 2013) | International | |
| UK calls | 30p/min | 35p/min | 30p/min | 30p/min | 30p/min |
| UK texts | 12p | 14p | 10p | 12p | 12p |
| MMS | 30p | 30p | 30p | 30p | 30p |
| Voicemail | 30p/min | 35p/min | 30p/min | 30p/min | 30p/min |
| Customer services | Free to call, 25p per call to speak to an agent | Free to call, 25p per call to speak to an agent | |||
| Internet | £1/day max | £1/day max | £1/day max | £1/day max | £1/day max |
| Calls to 0800 | 20p/min | 20p/min | 20p/min | 20p/min | 20p/min |
| Calls to 0845/0870 | 40p/min | 40p/min | 40p/min | 40p/min | 40p/min |
Our Full Monty plans let you do so much more on your phone.
Take a look at our guide below to see what's included and what you'll need to pay for.
Going abroad?
You'll have the option to add an International Booster to your plan for just £5.10 a month before you check out.
On selected plans, you'll get a choice of Unlimited Booster, at no extra cost.
Unlimited Texts will automatically be displayed when you're choosing a plan, but you can change it to the one you'd like before you check out.
Choose from: Unlimited Texts, Unlimited Landline Talk, or Unlimited T-Mobile Talk.
Unlimited Texts Booster
Unlimited texts to any UK mobile network and numbers starting 01, 02 or 03 (excluding Jersey, Guernsey and Isle of Man)
Unlimited Landline Talk Booster
Unlimited calls to numbers starting 01, 02 or 03 (excluding Jersey, Guernsey and Isle of Man)
Unlimited T-Mobile Talk Booster
Unlimited calls to other T-Mobile UK customers
Your social world at the press of a key
Key features
- Dedicated BlackBerry® Messenger hot key
- Fast, rich web browsing
- QWERTY keypad for quick messaging
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