The offers on our website are for new customers only. If you're an existing customer and you'd like to find out if you can upgrade your phone, simply log into My T-Mobile instead. If you join us on a pay monthly plan, remember that extra charges may apply depending on how you receive and pay your bill.
To join, you'll need to pass our standard credit checks and promise to stay with us for 24 months. All services are within the UK only. Your monthly payment is for your internet on your phone, your WiFi allowance and your inclusive minutes and texts.
If you join Full Monty 36 you'll get 2000 minutes to check your voicemail, to call the customers of other UK mobile networks and to call landlines starting with 01, 02 and 03 (excluding the Channel Islands and the Isle of Man). You'll also get unlimited calls other T-Mobile customers and unlimited texts to UK mobile networks and landlines starting with 01, 02 and 03 (excluding the Channel Islands and the Isle of Man) .
On all our other Full Monty plans you'll get unlimited minutes to call other customers of UK mobile networks, to check your voicemail and to call landlines starting with 01, 02 and 03 (excluding the Channel Islands and the Isle of Man). You'll also get unlimited texts to UK mobile networks and landlines starting 01, 02 and 03 (excluding the Channel Islands and the Isle of Man).
Our Full Monty plans will give you unlimited use of our internet on your phone service when you're in the UK. This means you can use as many MB/GB as you like and no fair use policy will apply. Please note, internet on your phone excludes using your phone as a modem (tethering) and network traffic controls apply. Your peer to peer file sharing experience will also be slower during peak hours. Remember, you can only use your SIM card in a mobile phone and you'll need internet coverage, check it at t-mobile.co.uk/streetcheck. To be clear, this means if you try to use your SIM in a mobile broadband enabled device you won't be able to get online. If you choose a BlackBerry phone from us, you’ll also get BlackBerry Mail and BBM free (usually £5 a month) too. No fair use policy applies to the BlackBerry Mail booster.
In addition to our internet on your phone service, you'll also get access to our preferred WiFi partner's WiFi network; presently this is the BT Wi-Fi network excluding any sites providing access to any organisation or location which is part of the Olympic Games in London in 2012 . The BT Wi-Fi terms, including those about acceptable use, will also apply to you. You can see these at http://www.btwifi.co.uk/terms-and-conditions/acceptable-use-policy.jsp. As we aren't the provider of the WiFi service, we aren't responsible for whether there is WiFi available where you want it, or for the quality of that service. We might swap your WiFi service to another preferred partner in future, provided that you get the same experience.
These plans are for normal person to person use from your phone and are subject to your acceptance of our standard terms and conditions for pay monthly services. We monitor use in accordance with those terms. The terms state that you can't use these plans to sell access to our network to anyone else. They are also not to be used for anything unlawful or to send nuisance communications. At the moment, we'll decide that you're breaking these terms if you text more than 200 different numbers in a month. Remember, we're free to decide that other types of use may also be breaking this term. If you do break this term, we'll contact you and ask you to stop and if you don't then we may disconnect your SIM card from our network.
Calls to our technical customer operations team will cost £1 a call and calls to numbers starting with 070, 08 (including 0870), 09 and 118 are not included in your inclusive allowance. Calls to 070 numbers cost up to 77p/min. 08 numbers cost up to 40p/min and 09 numbers cost up to 255p/min. See www.t-mobile.co.uk/help&support/priceplans for further information.
Join or upgrade with T-Mobile on pay monthly or pay as you go plan with one of selected range of Nokia phones and get free drive and walk navigation with Ovi Maps from Nokia. Ovi Maps will give you global maps in selected countries, voice-guided car and pedestrian navigation and premium content. If you don't have internet on your phone included in your plan or added as a flexible or chargeable booster, you will have to pay browsing charges for looking at maps on your phone. You may also have to pay browsing charges if you download the Ovi Maps software to your phone, however, you can download it to your PC and installing it on your phone from there instead.
Internet on your phone day pass costs up to £1.02 a day and a monthly booster costs £5.10. You'll need internet coverage, check it at t-mobile.co.uk/streetcheck. Remember that you can only use internet on your phone in the UK and you can't use your phone as a modem or use internet on your phone for peer to peer file sharing or making internet phone calls. This plan comes with a fair use policy of 500 MB a calendar month. We'll monitor how much you send and receive each calendar month so that we can protect our network for all our customers. If you use more than your fair use policy amount, we won't charge you any more, but we may restrict how you can use internet on your phone.
Nokia, Nokia Connecting People and Ovi are trademarks or registered trademarks of Nokia Corporation. Specifications are subject to change without notice. The availability of particular products and services may vary by region. Operation times may vary depending on radio access technology used, operator network configuration and usage. Operations, services and some features may be dependent on the network and/or SIM card as well as on the compatibility of the devices used and the content formats supported. Some services are subject to a separate charge.
If you are a pay monthly customer who doesn't have internet on your phone included in your plan or added to your account as a booster, a day pass costs up to £1.021 a day. We'll automatically charge 0.75p per KB each day (midnight to midnight) when you use internet on your phone until you hit £1.021 a day and then we won't charge you any more.
You'll need a compatible phone and internet coverage, check it at t-mobile.co.uk/streetcheck. Remember that you can only use internet on your phone in the UK and you can't use your phone as a modem or use internet on your phone for peer to peer file sharing or making internet phone calls.
This plan comes with a fair use policy of 500MB a calendar month (40MB a day for customers who joined before 1 Feb 2011). We'll monitor how much you send and receive each calendar month so that we can protect our network for all our customers. If you use more than your fair use policy amount, we won't charge you any more, but we may restrict how you can use internet on your phone.
Any customer can move from pay as you go to a pay monthly plan, subject to a credit check. To get one month free when switching to a pay monthly, You Fix or 12-month SIM-only plan, you must have been on a pay as you go plan with T-Mobile for three months or more. You will need to enter your existing T-Mobile number at check-out in the 'existing customers' step.
Saving of £5 each month for 24 months (£120). From 01/12/2012 phone was £49.99 on this plan at £36 a month, now £49.99 on this plan at ££31 a month (£36 plan with a £5 discount).
24 month plans. See in store magazine for terms. Sony Xperia T saving is £10 each month for 24 months, plus £29.99 for the phone.
Mobile broadband 30 day SIM-only plan: 30 day plan. Offer for new and upgrading customers only and discount lasts until you change or upgrade your plan. See in store magazine for terms.
Additional saving of £5 each month for 12 months (£60). From 22/12/2012 this plan was available at £21 a month with a £10 monthly discount. This further discounted offer was previously available from 12/02/2013 until 14/02/2013, and from 28/01/2013 until 30/01/2013 at £16 a month (£31 plan with a £15 discount).