Solo
- Solo
- Free unlimited texts
- Free unlimited texts and internet on your phone
- Solo 12
- Free unlimited texts
- Free unlimited texts and internet on your phone
- Solo Fixed
- Free Unlimited texts
- Solo International
Solo
Solo inclusive minutes and texts are from the UK to all UK mobiles and numbers starting with 01, 02 & 03 at any time. This doesn't cover Jersey, Guernsey and the Isle of Man. Calls to 150 are also not covered by your allowance. The 150 service is free if you only use the automatic self service options but you'll be charged a total of 25p if you select the option to speak to an advisor.
You'll need to set up payment by direct debit. If you're already a T-Mobile pay monthly customer, you'll need to be outside your minimum contract term. If you're not already a T-Mobile pay monthly customer, we'll need to run some standard credit checks. You'll need a compatible mobile which may mean your phone needs unlocking. Your previous network provider may charge you to do this.
If you decide to upgrade or cancel your contract you'll need to give 30 days notice to us by phone. We'll issue you a final bill at the end of the 30 days to cover the notice period and any services used.
Unless you're on new Flext, your plan won't include calls to any 08 (including 0870) or 070 numbers. Calls to all 08 numbers cost up to 40p/minute and calls to 070 numbers cost up to 75p/minute. See www.t-mobile.co.uk/08-09
Free unlimited texts:
Offer extended. Join Solo 15, 20, 25, 30 or 35 by visiting us in store, by calling us or going to t-mobile.co.uk before 31 December 2009 and you'll get free unlimited texts for as long as you continuously stay on your chosen plan. The free texts are the same type as your inclusive ones. You may lose your free texts if you move price plan, renew or upgrade your plan. If you send more than 3000 texts a month or text more than 200 different numbers in 5 days, you may be breaking your terms and conditions, which say that you can't use your phone for anything unlawful or to send nuisance communications. We'll warn you if you do this and if you do it again we'll remove your unlimited texts. Remember, we're free to decide that other types of use may also be breaking your terms.
Join Solo 20, 25, 30 or 35 by visiting us in store, calling us or through the T-Mobile online store before 31 December 2009 and you'll also get internet on your phone included every month at no extra cost for as long as you continuously stay on this plan. You may lose your internet if you move from, renew or upgrade your price plan.
You'll need internet coverage, check it at t-mobile.co.uk/streetcheck Remember that you can only use internet on your phone in the UK and you can't use your phone as a modem or use your internet for peer to peer file sharing, instant messaging (except if you have a Sidekick) or making internet phone calls.
This option comes with a fair use policy of 1GB a month. We'll monitor how much you send and receive each calendar month so that we can protect our network for all our customers. If you use more than your fair use policy amount, we won't charge you any more, but we may restrict how you can use your plan, depending on how often you go over your amount and by how much.
Free unlimited texts and internet on your phone offer:
Offer extended. Join Solo 20, 25,30 or 35 by visiting us in store, calling us or through the T-Mobile online store before 31 December 2009 and you'll get free unlimited texts for as long as you continuously stay on your chosen plan. The free texts are the same type as your inclusive ones. You may lose your free texts if you move price plan, renew or upgrade your plan. You'll also get internet on your phone included every month at no extra cost for as long as you continuously stay on this plan. You may lose your internet if you move from, renew or upgrade your price plan.
You'll need internet coverage, check it at t-mobile.co.uk/streetcheck. Remember that you can only use internet on your phone in the UK and you can't use your phone as a modem or use your internet for peer to peer file sharing, instant messaging (except if you have a Sidekick) or making internet phone calls.
This option comes with a fair use policy of 1GB a month. We'll monitor how much you send and receive each calendar month so that we can protect our network for all our customers. If you use more than your fair use policy amount, we won't charge you any more, but we may restrict how you can use your plan, depending on how often you go over your amount and by how much.
Solo 12
You'll have to promise to stay with us for 12 months, pass our standard credit check and pay by direct debit. Solo 12 inclusive minutes and texts are from the UK to all UK mobiles and numbers starting with 01, 02 & 03 at any time. This doesn't cover Jersey, Guernsey and the Isle of Man. Calls to 150 are also not covered by your allowance. The 150 service is free if you only use the automatic self service options but you'll be charged a total of 25p if you select the option to speak to an advisor.
At the end of your 12 months, unless you renew or upgrade, your plan will revert to the same inclusive allowances as our standard Solo 30 day rolling plan. You won't get any of offers that are currently on standard Solo. If you then decide to upgrade or cancel your plan you'll need to give 30 days notice to us by phone.
You'll need a compatible mobile which may mean your phone needs unlocking. Your previous network provider may charge you to do this.
Free unlimited texts:
Join Solo 12 by visiting us in store, by calling us or going to t-mobile.co.uk before 31 December 2009 and you'll get free unlimited texts for as long as you continuously stay on your chosen plan. The free texts are the same type as your inclusive ones. You may lose your free texts if you move price plan, renew or upgrade your plan.
Free unlimited texts and internet on your phone:
Join Solo 12 20, 25 or 30 by visiting us in store, calling us or through the T-Mobile online store before 31 December 2009 and you'll also get internet on your phone included every month at no extra cost for as long as you continuously stay on this plan. You may lose your internet if you move from, renew or upgrade your price plan.
You'll need internet coverage, check it at t-mobile.co.uk/streetcheck. Remember that you can only use internet on your phone in the UK and you can't use your phone as a modem or use your internet for peer to peer file sharing, instant messaging (except if you have a Sidekick) or making internet phone calls.
This option comes with a fair use policy of 1GB a month. We'll monitor how much you send and receive each calendar month so that we can protect our network for all our customers. If you use more than your fair use policy amount, we won't charge you any more, but we may restrict how you can use your plan, depending on how often you go over your amount and by how much.
Solo Fixed
Solo Fixed inclusive minutes and texts are from the UK to all UK mobiles and numbers starting with 01, 02 & 03 at any time. This doesn't cover Jersey, Guernsey and the Isle of Man. Picture messages and calls to 150 are also not covered by your allowance. The 150 service is free if you only use the automatic self service options but you'll be charged a total of 25p if you select the option to speak to an advisor.
If you want to text or make a call which isn't included in your plan, call outside the UK, send a picture message, add a booster or buy or subscribe to any of our content services, such as ringtones, music or TV you'll need to top up first like a pay as you go customer. When you spend that top up we will treat you like a pay as you go customer but your Solo Fixed plan charges will apply. Some services will be added to your bill rather than taken from your top-up. We will tell you if that is going to happen.
We'll need to run some standard credit checks and some services, such as mobile internet, boosters and calling outside the UK may not be available to you if your credit score falls below a certain level. If you renew or upgrade to Solo Fixed from U-Fix Lite or Solo Lite, you won't be able to go back to either of these plans. If you're already a T-Mobile pay monthly customer, you'll need to be outside your minimum contract term. You'll need a compatible phone which may mean your phone needs unlocking. Your previous network provider may charge you to do this.
If you decide to cancel your plan you'll need to give 30 days notice to us by phone. We'll issue you a final bill at the end of the 30 days to cover the notice period and any services used.
Free Unlimited texts
Join Solo Fixed by visiting us in store, by calling us or going to t-mobile.co.uk before 31 December 2009 and you'll get free unlimited texts for as long as you continuously stay on your chosen plan. The free texts are the same type as your inclusive ones. You may lose your free texts if you move price plan, renew or upgrade your plan. If you send more than 3000 texts a month or text more than 200 different numbers in 5 days, you may be breaking your terms and conditions, which say that you can't use your phone for anything unlawful or to send nuisance communications. We'll warn you if you do this and if you do it again we'll remove your unlimited texts. Remember, we're free to decide that other types of use may also be breaking your terms.
Join Solo Fixed 20, 25,30 or 35 by visiting us in store, calling us or through the T-Mobile online store before 31 December 2009 and you'll also get internet on your phone included every month at no extra cost for as long as you continuously stay on this plan. You may lose your internet if you move from, renew or upgrade your price plan.
You'll need internet coverage, check it at t-mobile.co.uk/streetcheck Remember that you can only use internet on your phone in the UK and you can't use your phone as a modem or use your internet for peer to peer file sharing, instant messaging (except if you have a Sidekick) or making internet phone calls.
This option comes with a fair use policy of 1GB a month. We'll monitor how much you send and receive each calendar month so that we can protect our network for all our customers. If you use more than your fair use policy amount, we won't charge you any more, but we may restrict how you can use your plan, depending on how often you go over your amount and by how much.
Solo International
Solo inclusive minutes and texts are from the UK to all UK mobiles and numbers starting with 01, 02 & 03 at any time. This doesn't cover Jersey, Guernsey and the Isle of Man. Calls to 150 are also not covered by your allowance. The 150 service is free if you only use the automatic self service options but you'll be charged a total of 25p if you select the option to speak to an advisor.
You'll need to set up payment by direct debit. If you're already a T-Mobile pay monthly customer, you'll need to be outside your minimum contract term. If you're not already a T-Mobile pay monthly customer, we'll need to run some standard credit checks. You'll need a compatible mobile which may mean your phone needs unlocking. Your previous network provider may charge you to do this.
If you decide to upgrade or cancel your contract you'll need to give 30 days notice to us by phone. We'll issue you a final bill at the end of the 30 days to cover the notice period and any services used.
Join Solo 15 or 20 before 31 December 2009 by visiting us in store or calling us and you can get extra minutes to use to call abroad from the UK for as long as you continuously stay on your chosen plan. You may lose your free international minutes if you move, renew or upgrade your plan. Join Solo 15 and you'll get 100 international minutes per month or join Solo 20 and get 200 international minutes per month. If you get your free international minutes you won't be able to get any other offer on Solo such as our unlimited texts or internet on your phone offers.
You can only use your free minutes to call mobiles and landline numbers (excluding premium rate numbers) in the following countries from the UK: Australia, Austria, Belgium, Bulgaria, Channel Islands, China, Croatia, Cyprus, Czech Rep, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Isle of Man, Israel, Italy, Latvia, Lithuania, Luxemburg, Netherlands, New Zealand, Norway, Pakistan, Poland, Portugal, Romania, Slovak Rep, South Africa, Spain, Sweden, Switzerland and Turkey.
