What we're about
Our best TV ads
Watch as we discover all the weird and wonderful things that Britain loves, celebrated in a way only we can.
We're here for you
My T-Mobile is a one-stop shop for managing your T-Mobile account. Try it at home or get our new app for iPhone or Android.
- What can I do in My T-Mobile?
- My T-Mobile smartphone apps
- Text 150 for quick info
Customer benefits
We're always trying to come up with new ways to make you happy. Like rewarding you if you bring a friend on board.
- Recommend a Friend
T-Mobile awards
- Digital Customer Experience of the Year at 2010 Customer Service Training Awards
This win was a result of our originality and innovation, corporate and social responsibility, customer strategy and staff engagement. The judges said we'd demonstrated 'outstanding uplift in customer satisfaction and first call resolution.'
Community & charity
We're not afraid to get our hands dirty. Read about how our staff have been painting, chopping and digging to make our local community a better place.
- Beach cleaning in Sunderland
- YMCA mural painting in Hatfield
- Improving school grounds in Luton
- Forest clearing in Hertford
Better coverage
We're working side by side with Orange, splashing out £1.4 million a day so our networks work together better than ever.
- We've improved coverage for internet with smart signal sharing and we're preparing the network for super-fast 4G in the future
- Within the next three years, our 3G network will cover 99.5% of the UK population
- That means better coverage, whether you're making a call, sending a text or using the internet
Better coverage
- We're investing in our network over the next three years, so you can expect continuously better coverage
- You'll get better coverage for calls, texts and using the internet
We're here for you
- Use My T-Mobile and Text 150 to manage your account
- Contact us through our discussion forums or on Twitter
- Solving your phone issues - repairs, recycling and lost phones
Customer benefits
- Enjoy Recommend a Friend
- Pay as you go benefits include Together Rewards
- You get free delivery with all our pay monthly plans
T-Mobile awards
- Digital Customer Experience of the Year at 2010 Customer Service Training Awards
- Best Mobile Broadband at 2010 Mobile Industry Awards
- Fairest Pricing at 2010 Broadband Expert Awards
Community & charity
- We get involved in volunteering projects to help our local community
- We give back by donating to a wide range of charities
- We got people dancing as title sponsors of T-Mobile Big Dance 2010
Our best TV ads
- We've discovered all the wonderful things Britain loves
- We won TV Ad of the Year for our Liverpool Street 'Dance' ad at the 2010 British Television Advertising Awards
Why buy online?
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