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Customer benefits

We want to make sure you're happy, and we're always trying to make your experience with T-Mobile easier and more fun. Here's how...

'Your employee in renewal was excellent - a real credit to T-Mobile. Definitely a reason to stay with T-Mobile after the excellent service.'
Basingstoke, Hampshire

Pay as you go benefits

As a pay as you go customer, you get loads of free stuff when you top up just £10 a month. Choose from free UK calls or texts, or free international calls with always-low rates on calls abroad from the UK. You simply make your choice, top up a tenner one month and get all your free stuff the next. It really is that easy.

And that's not all. You can enjoy five free Call Me Back texts a month, set up alerts to give you a friendly nudge when your credit's low and then choose to top up as little as £1. Perfect when you're strapped for cash.

You'll also get:

  • After three months, you might be entitled to money off a shiny new phone
  • Low balance alerts
  • Keep your old number and get free delivery

Pay monthly benefits

When you join us as a pay monthly customer, we'll make it easy for you to keep your old number and give you free delivery.

If you're joining us from another network, we want your move to be smooth. So, if you want to keep your number, just ask your old provider for your PAC code and then give us a call. We'll do the rest.

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